Post pandemic, we are seeing a decline in library usage. Example: previously in our city, 40 % of citizens were loan customers yearly and now the share is stalling at 33 % for the second year. How can we reverse this worrying trend? What are your best practices for attracting new customers and retaining the old ones?
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- Decline in patronage – solutions?
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1 thought on “Decline in patronage – solutions?”
Dear Lepe
Thank you for sharing your idea.
Our call for proposals is just announced. Maybe you have something to share with others:
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